Computers, deployed & managed
New workstations specced, delivered set up, and kept updated — so every seat just works and old files land where they belong.
Plan a rollout →Small Business IT — Northwest Ohio
Your outsourced IT department.
You didn't start your business to babysit computers, wrestle Wi-Fi, or wonder whether the backup actually ran. United Microsystems manages all of it — the machines, the network, the security, the vendors — so a business of 5 to 50 people gets real IT coverage for a fraction of one IT hire. One local partner. One number to call. Someone who answers.
Everything handled
All of your technology. One local partner.
If it plugs in, connects, or stores your data, it's ours to worry about — so it isn't yours.
Microsoft 365
Email, shared files, calendars, and Teams — set up right, licenses untangled, and supported when someone's locked out at 8 a.m.
Sort out 365 →Networks & Wi-Fi that just work
Professional network installation and Wi-Fi tuned for the building you actually have — no dead zones, no daily mystery outages.
Fix my network →Cybersecurity & firewalls
Business-grade firewall, managed antivirus, updates applied on schedule, and staff-proofing against the phishing email that will arrive.
Get protected →Backup & disaster recovery
Automatic backups to local NAS and offsite — monitored and test-restored, because a backup nobody verifies is a wish, not a plan.
Protect my data →Security cameras
Camera systems installed and configured with footage you can actually pull up when you need it — on your phone, not a dusty DVR.
Get eyes on it →Printers & the annoying stuff
Printers, scanners, label makers, card readers — the small hardware that eats staff hours. We make it boring again.
End the printer wars →Remote support
Most day-to-day problems fixed in minutes over a secure remote session — no waiting for a truck to arrive.
Get support →Vendor management
Internet provider acting up? Software vendor pointing fingers? We make those calls and speak the language, so you don't sit on hold.
Hand it off →Why businesses choose us
Big-company coverage. Small-town accountability.
Locally owned, actually local
Based in Grand Rapids, serving Northwest Ohio. When something breaks, help is minutes away — not a ticket queue in another time zone.
Honest recommendations
Thirty years in this trade and a business degree behind the advice. We recommend what we'd buy — and say so when you don't need something.
Clear communication, fast response
Plain English, straight answers, and a 24-hour emergency line for business-down situations. You'll never be left guessing what's happening.
Our standards
What working with us always looks like.
Response expectations
Remote help typically lands in minutes, visits get scheduled fast, and business-down emergencies are answered 24 hours a day. You always know the next step and when it happens.
Documentation, always
Your network, passwords, and setup written down and vaulted — knowledge that never lives in one person’s head, including ours.
Technology philosophy
Prevent first, repair second. Every recommendation must make your technology quieter, safer, or cheaper to own — or we don’t make it.
First step
Start with a free technology assessment.
We look at your machines, network, backups, and security, then give you a written picture of where you stand and what actually needs attention — prioritized, priced, and jargon-free. If nothing's urgent, we'll tell you that too. Details and a sample report are on the Technology Review page.
Reach us your way
Call or text (419) 376-4747 · WhatsApp chat · consultation form
Business down right now? We're open 24 hours for emergencies — call and we'll get you operating again first, and talk plans later.